Updated 15 September 2026.
Data received
We may receive names, contact details, bicycle information, service history, photographs and messages.
Purpose and legal basis
Data is used to answer enquiries, arrange and perform requested work, keep required records and protect legitimate business and security interests.
Recipients
We do not sell data. Necessary details may be shared with payment, hosting, parts or professional providers under appropriate conditions, or where law requires.
Retention
Records are kept for operational, contractual and statutory periods, then deleted or anonymised where appropriate.
Rights
Depending on the legal basis, individuals may have rights of access, correction, deletion, restriction, objection and complaint to a supervisory authority.